Denise Worrell presented a keynote presentation and facilitated a human-centered design workshop at ICD Media Group's Healthcare 360 Summit in Nashville.
The summit was a convergence of thought leaders and experts at the forefront of healthcare marketing, focusing on the tools and consumer insights/experiences that will shape the future of healthcare. As a former executive leading Consumer Experience for the largest health system in southeast Texas, Denise shared a strategy and case study for rethinking how health system design can better consumer experiences at scale.
