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Brand
Innovation
Experience Design
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Ideas
About
Brand
Innovation
Experience Design
Connect
Ideas
Ideas
A Tale of Two Systems: Successfully Implementing Innovation in the Healthcare Field
Trust-Centric Design: The New Frontier of Customer Experience
When Bob Dylan "went electric" 60 years ago, he showed how a brand can successfully embrace change.
Going electric
Now listening to
The Creative Act: A Way of Being by Rick Rubin
Helping clients through the maze of healthcare
In a world of confusion, clarity is king
We're all about
The Art of the PechaKucha
Now playing
Renegades: Born in the USA
On the shelf
Four Thousand Weeks: Time Management for Mortals
Are you a Ruler? Magician? Caregiver? Let's talk brand archetypes.
Brand and Archetypes
Yes, Waffle House.
What Corporate America can learn from Waffle House
Top of mind
We need to listen in order to tune out stereotypes in storytelling
Shannon Langrand & Independent Agency Leaders Share Tips
Healthcare’s Failure of AI Imagination
Healthcare 360 Summit
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