Account supervisor

Day-to-day

• Day to day manager of the client relationship and business
• Facilitate the development of project briefs, timelines, budgets, meeting recaps, etc. 
• Establish and grow relationship with senior stakeholders with assigned account(s) 
• Understand the industry and business challenges our clients are facing
• Turn client feedback into actionable direction for creative and media teams
• Integrate strategic planning philosophy into project and campaign development 
• Collaborate with other departments (strategy and creative) to create marketing and project plans 
• Work closely with account director to manage account managers and executives
• Meet regularly with team leadership to identify and address potential issues that may impact the client's business and relationship 
• Track all contractual and financial aspects of assigned account(s) 

Qualifications

+ 6+ years in account service or brand management 

+ 4+ years of media experience across all media channels 

+ Bachelors degree in advertising, marketing or related field 

+ B2B and B2C experience preferred 

+ Confident communicator, strategic, articulate, proactive and excellent presenter 

+ Natural leadership skills 

+ Data analytics and visualization knowledge is a plus 

Knowledge and skill

+ Recognize client needs and ensure client satisfaction

+ Build lasting client relationships based on achieving business objectives

+ Review all material for accuracy prior to client presentation

Passion

+ Ensure quality work, especially under pressure

+ Anticipate potential problems and present alternative solutions